Our story

As CPSL grew in both size and the quality of our services, we began to work with bigger and more prestigious organizations. One of the most important was the European Union (EU), which includes a number of institutions that understandably demand first-rate service from their suppliers. Since 1992, we have built a strong partnership with the EU and successfully delivered thousands of projects for official European Community institutions and bodies.

The aim of the Quartet MLIS 3005 project, sponsored and funded by the European Commission, was to develop new translation quality standards. CPSL was one of four innovative companies that partnered in this exciting project. This cemented our position as one of Europe's leading providers of top-quality language services. Our participation was a milestone in our efforts to implement efficient workflows and smart technology to enable us to deliver consistent, controlled top-quality results.

Upon expanding the scope of our linguistic services, we set our sights on equipping ourselves with the means needed to monitor and improve the processes involved in providing these services. In 2004, we earned our first ISO 9001 quality standard certification. This standard sets out criteria for companies’ quality management systems and is generally viewed as a guarantee of the quality of the services that they provide.

We have earned 4 certifications to date, and we have also had a hand in developing some ISO standards, such as ISO 18587:2017, which lays down requirements for the process of post-editing machine translation (MT) output.

In 2007, our customer base continued to grow, and we decided to establish a commercial presence in the United Kingdom. This brought CPSL closer to clients in northern Europe, which facilitated smoother communication and enabled us to better meet their needs.

CPSL's quality management system earns it the ISO 13485 certification

Our quality management system's certification to the ISO 13485 standard for medical devices makes us a global leader in the provision of language services to the healthcare sector.
 

CPSL celebrates its 50th anniversary

Offering a comprehensive portfolio of integrated language services to customers all over the world, today –50 years after it was founded– CPSL is far more than our founder, Helga Pawlowsky, ever dreamed it could be. With offices in Barcelona, Madrid, and Ludwigsburg, as well as regional representatives in the UK, we have made a clear commitment to working closely with our clients and efficiently meeting their needs.

 
CPSL opens its first office on the USA's east coast in 2015

As CPSL continued to grow, rising demand in the USA led us to expand our operations by opening an office in the United States. Our Boston office brings us physically closer to our American clients and allows us to offer round-the-clock service (24 hours a day, 7 days a week, 365 days a year).