Top-quality multilingual services

Innovation and creativity are our guiding principles

At CPSL, our primary goal as a language service provider is to help our customers by making it easier for them to do their work so they can achieve better and better results. Moreover, we strive to achieve this goal in an ethical, sustainable way with our customers’ complete trust. To this end, we are committed to implementing four ISO quality standards throughout the company: the ISO 9001 quality management standard; the ISO 17100 standard, which is specific to our industry; the ISO 13485 standard, which relates to medical devices; and finally, regarding to our commitment to ensuring the security, confidentiality, and integrity of your data, we have earned our fourth certification, the ISO 27001 information security standard.

We devote time to devising, developing, and implementing new processes and solutions. All of this goes to show that we are a team that acts, works, and relates to its surroundings based on principles and values that we are deeply committed to and apply in all of our activities, as reflected in our QUALITY POLICY.

At CPSL, we adapt our approach:

• To incorporate new working and organizational methods
• To include new and improved communication methods
• To make use of new collaborative environments
• To meet new needs

How do we do it? Through innovation and creativity:

• Seeking solutions that meet these needs
• Finding new partners with the aim of constantly developing and improving our services
• Implementing new ideas, concepts, software, and solutions that help us achieve the best possible results
• Ensuring the confidentiality and security of the data and information entrusted to us by our customers and partners

This adaptability enables CPSL to continuously work to the highest possible standards, and we draw on this proficiency in every single project we take on. Our efforts pay off: our in-house systems and the best available third-party technology enable seamlessly integrated services and secure, efficient, technology-driven processes. Proof of the excellent work of our different teams lies in the fact that CPSL’s quality certifications have been renewed year after year, just like the trust our customers place in us.